Terms and Conditions
AI Solutions Lab Ltd
Last Updated: November 2025
1. Introduction and Acceptance

Welcome to the website and marketing channels operated by AI Solutions Lab Ltd ("we", "us", "our", or the "Company"). These Terms and Conditions ("Terms") govern your access to and use of our website, including any content, functionality, and services offered on or through our website and associated marketing channels.

By accessing or using our website, subscribing to our communications, downloading our resources, or interacting with our content on any platform, you accept and agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use our website or services.

These Terms apply to all visitors, users, and others who access or use our website and marketing channels. For the avoidance of doubt, these Terms govern your use of our website and content only; any contracted services are subject to separate service agreements.

2. About Us

AI Solutions Lab Ltd is a company registered in England. We are an AI and marketing agency that implements AI tools for businesses, including AI receptionists, AI lead qualification agents, and AI marketing campaigns.

Contact: matt @ aisolutionslab .com

3. Changes to These Terms

We reserve the right to revise and update these Terms at any time at our sole discretion. All changes are effective immediately when posted and apply to all access to and use of the website thereafter. The "Last Updated" date at the top of this page indicates when these Terms were last revised.

Your continued use of the website following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page periodically so you are aware of any changes, as they are binding on you.

4. Accessing the Website

We reserve the right to withdraw or amend our website, and any service or material we provide on the website, in our sole discretion without notice. We will not be liable if for any reason all or any part of the website is unavailable at any time or for any period.

You are responsible for making all arrangements necessary for you to have access to our website and for ensuring that all persons who access our website through your internet connection are aware of these Terms and comply with them.

5. Intellectual Property Rights
5.1 Our Content

The website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, audio, design, selection, and arrangement thereof) are owned by AI Solutions Lab Ltd, its licensors, or other providers of such material and are protected by United Kingdom and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website, except as follows:

Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials

You may store files that are automatically cached by your web browser for display enhancement purposes

You may print or download one copy of a reasonable number of pages of the website for your own personal, non-commercial use and not for further reproduction, publication, or distribution

You may download any downloadable resources we make available for download for your own personal or internal business use, subject to any additional terms that may accompany such resources

5.2 Downloadable Resources

We may offer downloadable resources such as guides, templates, checklists, or other materials ("Resources") through our website. By downloading these Resources, you are granted a limited, non-exclusive, non-transferable licence to use them for your personal or internal business purposes only.

You may not:

Resell, redistribute, or share these Resources with third parties

Modify the Resources and claim them as your own work

Use the Resources for any unlawful purpose

Remove any copyright or proprietary notices from the Resources

We reserve all rights not expressly granted in these Terms. Violation of these restrictions may result in termination of your right to use the Resources and potential legal action.

5.3 Trademarks

The AI Solutions Lab name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of AI Solutions Lab Ltd. You must not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans on this website are the trademarks of their respective owners.

6. User-Generated Content
6.1 User Contributions

Our website may contain features that allow users to post, submit, publish, display, or transmit content or materials (collectively, "User Contributions") on or through the website. This may include comments, testimonials, feedback, or other submissions.

Any User Contribution you post to the site will be considered non-confidential and non-proprietary. By providing any User Contribution on the website, you grant us and our affiliates and service providers, and each of their and our respective licensees, successors, and assigns the right to use, reproduce, modify, perform, display, distribute, and otherwise disclose to third parties any such material for any purpose.

6.2 Content Standards

User Contributions must comply with the following standards. They must not:

Contain any material that is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory, or otherwise objectionable

Promote sexually explicit or pornographic material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age

Infringe any patent, trademark, trade secret, copyright, or other intellectual property or other rights of any other person

Violate the legal rights (including the rights of publicity and privacy) of others or contain any material that could give rise to any civil or criminal liability under applicable laws

Be likely to deceive any person or promote any illegal activity

Contain unsolicited promotional material, advertising, or spam

Impersonate any person or misrepresent your identity or affiliation with any person or organisation

Contain viruses, malware, or any other harmful code

6.3 Monitoring and Enforcement

We have the right to:

Remove or refuse to post any User Contributions for any or no reason in our sole discretion

Take any action with respect to any User Contribution that we deem necessary or appropriate, including if we believe that such User Contribution violates these Terms

Take appropriate legal action for any illegal or unauthorised use of the website

Terminate or suspend your access to all or part of the website for any violation of these Terms

7. Prohibited Uses

You may use the website only for lawful purposes and in accordance with these Terms. You agree not to use the website:

In any way that violates any applicable federal, state, local, or international law or regulation

To transmit, or procure the sending of, any advertising or promotional material without our prior written consent, including any spam or similar solicitation

To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity

To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the website, or which may harm the Company or users of the website

Additionally, you agree not to:

Use the website in any manner that could disable, overburden, damage, or impair the site or interfere with any other party's use of the website

Use any robot, spider, scraper, or other automatic device, process, or means to access the website for any purpose, including monitoring or copying any of the material on the website

Use any manual process to monitor or copy any of the material on the website or for any other unauthorised purpose without our prior written consent

Introduce any viruses, trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful

Attempt to gain unauthorised access to, interfere with, damage, or disrupt any parts of the website, the server on which the website is stored, or any server, computer, or database connected to the website

Attack the website via a denial-of-service attack or a distributed denial-of-service attack

Otherwise attempt to interfere with the proper working of the website

8. Third-Party Links and Content

Our website may contain links to third-party websites, services, or content that are not owned or controlled by AI Solutions Lab Ltd. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

9. Disclaimers
9.1 Website Provided "As Is"

THE WEBSITE AND ITS CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE WEBSITE.

WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY REPRESENTS OR WARRANTS THAT THE WEBSITE, ITS CONTENT, OR ANY SERVICES OBTAINED THROUGH THE WEBSITE WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE WEBSITE OR ANY SERVICES OBTAINED THROUGH THE WEBSITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.

9.2 Informational Content Only

The content on our website, including any downloadable resources, blog posts, guides, or other materials, is provided for general informational purposes only. It is not intended to constitute professional advice, including but not limited to legal, financial, technical, or business advice.

You should not rely on any information on this website as a substitute for professional advice tailored to your specific situation. Any reliance you place on such information is strictly at your own risk.

9.3 AI and Technology Disclaimers

Information provided on our website about AI technologies, automation, and related services is for illustrative and educational purposes. Results achieved through AI implementations vary based on numerous factors. We make no guarantees regarding specific outcomes, cost savings, or performance improvements that may result from using AI technologies.

9.4 Testimonials and Case Studies

Any testimonials, case studies, or success stories displayed on our website represent individual experiences and are not guarantees of future results. Your experience may vary based on your specific circumstances, industry, and implementation.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL AI SOLUTIONS LAB LTD, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES, OR ANY SERVICES OBTAINED THROUGH THE WEBSITE OR SUCH OTHER WEBSITES.

THIS INCLUDES ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.

Nothing in these Terms excludes or limits our liability for death or personal injury arising from our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

FOR USERS IN THE UNITED STATES: SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

11. Indemnification

You agree to defend, indemnify, and hold harmless AI Solutions Lab Ltd, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable legal fees) arising out of or relating to your violation of these Terms or your use of the website.

12. Governing Law and Jurisdiction
12.1 Governing Law

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales.

12.2 Jurisdiction

The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or their subject matter or formation (including non-contractual disputes or claims).

12.3 US Users

If you are accessing our website from the United States, you do so on your own initiative and are responsible for compliance with local laws to the extent they are applicable. You agree that these Terms shall be governed by English law and that any disputes shall be resolved in the courts of England and Wales, except where prohibited by your local law.

Notwithstanding the foregoing, we reserve the right to bring proceedings against you for breach of these Terms in your country of residence or any other relevant country.

13. Dispute Resolution

In the event of any dispute arising out of or in connection with these Terms, the parties shall first attempt to resolve the dispute through good faith negotiations. If the dispute cannot be resolved through negotiation within thirty (30) days, either party may pursue formal legal proceedings as set out in Section 12.

For US users: You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration against AI Solutions Lab Ltd.

14. Waiver and Severability

No waiver by the Company of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy, constitute the sole and entire agreement between you and AI Solutions Lab Ltd regarding the website and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the website.

For the avoidance of doubt, these Terms govern your use of our website and marketing channels only. Any services provided by AI Solutions Lab Ltd are subject to separate service agreements.

16. Contact Information

If you have any questions about these Terms, please contact us:

AI Solutions Lab Ltd

Email: matt @ aisolutionslab .com

Location: England, United Kingdom